Alberta Property Management | When it comes to protecting your investment and maximizing returns, hiring the right property management company can make all the difference. Whether you’re a seasoned investor or just starting out with a single rental unit, placing your trust in a third party to care for your property is no small decision.

At unitiiPM, we understand the stakes. That’s why we always encourage property owners in Alberta to ask the right questions before signing on the dotted line. Below are the top 10 questions you should ask any property management company—ourselves included—before making a commitment.

1. What Types of Properties Do You Manage?

Not all Alberta property management companies are created equal. Some specialize in single-family homes, others focus on high-rises or commercial buildings. Ask about their portfolio to ensure they have experience managing the type of property you own. At unitiiPM, our experience spans multi-family units, high-rises, and low-rise apartments throughout Alberta, giving us the knowledge to support diverse portfolios.

2. How Do You Handle Tenant Screening?

Tenant placement is one of the most critical parts of protecting your property and cash flow. Ask about their screening process—what background checks they run, how they verify income, and whether they call references. A thorough, respectful screening process helps avoid problem tenants while ensuring fairness.

3. What Are Your Management Fees?

Transparency in pricing is essential. Some companies charge a flat fee, while others take a percentage of monthly rent. Make sure to ask if there are additional costs for leasing, renewals, or maintenance coordination. unitiiPM believes in clear, upfront pricing with no hidden fees—so you always know what you're paying for.

4. How Do You Handle Maintenance and Repairs?

Maintenance can make or break your relationship with tenants—and your bottom line. Ask how work orders are handled, if they use in-house technicians or third-party vendors, and how emergencies are dealt with. We use smart tools to streamline maintenance requests and provide prompt, cost-effective solutions.

5. What Technology Do You Use?

Most property management companies in Alberta should be using technology to simplify communication, automate tasks, and provide transparency. Ask what platforms they use for rent collection, financial reporting, and tenant communication. unitiiPM integrates with industry-leading software like Yardi and Building Stack to keep owners in the loop, 24/7.

6. How Do You Communicate With Owners?

You deserve to feel informed, even if you prefer a hands-off approach. Ask how often you’ll receive updates and what kind of reports you can expect. At unitiiPM, we tailor our communication style to your needs—whether that’s detailed monthly statements or quick updates when something comes up.

7. How Do You Handle Rent Collection and Arrears?

Rent collection is at the heart of property performance. You’ll want to know how payments are tracked, what happens when tenants are late, and how arrears are managed. Our expert property management team combines firm policies with respectful communication to keep collections efficient and professional.

8. What Is Your Approach to Tenant Relations?

Great property management goes beyond rent collection. Ask how they handle disputes, noise complaints, and requests from tenants. A company that values long-term relationships will treat tenants with respect while still enforcing lease terms. Happy tenants = longer stays = fewer vacancies.

9. What’s Your Vacancy Rate and Leasing Strategy?

Vacancy can be costly. Ask how long units typically sit empty, how they market rentals, and how they handle lease renewals. At unitiiPM, we proactively market vacancies using various marketing tools and customized digital strategies to minimize downtime.

10. Can I Speak to Current Clients or See Testimonials?

Reputation matters. A trustworthy Alberta property management company should be happy to share references or testimonials from satisfied clients. You can also check online reviews to get a feel for their service. At unitiiPM, we're proud of our long-term client relationships—and we’re always happy to connect you with other property owners who’ve worked with us.

Choosing a property management company in Alberta is more than a business decision—it’s about finding a trusted partner who will care for your property as if it were their own. By asking the right questions up front, you can avoid miscommunication, reduce risk, and ensure your investment is in good hands.

At unitiiPM, we welcome these conversations. Whether you're managing a growing portfolio or exploring property investment for the first time, we’re here to help you make informed, confident decisions. Reach out to us anytime—we’re always happy to chat.

FAQs

Q: Is it better to hire a local property manager in Alberta?
A: Yes. Local property managers understand provincial tenancy laws, market trends, and have a reliable network of vendors, which can lead to faster, more cost-effective service.

Q: Can a property management company help reduce vacancy rates?
A: Absolutely. An experienced company uses marketing tools, tenant retention strategies, and proactive lease renewals to minimize downtime between tenancies.

Q: Will I lose control of my property if I hire a manager?
A: Not at all. A quality property manager keeps you informed, follows your preferences, and only makes major decisions (like renovations or evictions) with your approval.